Products
Enterprise Manager
Where your organisation sees its CobraSphere subscriptions and asks to change a plan.
Enterprise Manager is at enterprise.cobrasphere.com. It shows each CobraSphere product your organisation has, the plan it is on and when it renews. It is also where you ask CobraSphere to change a plan.
Sign in
Sign in with your own CobraSphere account, the same one you use for Account and every other CobraSphere system. There is no separate password for Enterprise Manager.
Choose your organisation
Enterprise Manager shows the organisations you belong to. If you belong to one, it opens straight away. If you belong to more than one, the organisation shows under your name in the menu, and you can switch there.
Your choice is remembered on this device, so every page shows the same organisation until you switch again. If you are no longer a member of the one you chose, Enterprise Manager goes back to your first organisation.
Subscriptions
Each row is one CobraSphere product your organisation has.
| Shown | What it means |
|---|---|
| Product and plan | The product, for example OutreachDynamics, and the plan it is on |
| Term | Monthly, Quarterly, Annual, or a Custom agreement with its own dates |
| Status | Trial, Active, Paused, Cancelled, or Ended |
| Date | When the plan renews, when it ends, or when it started |
| What the plan includes | The main things the plan gives your organisation |
| Price | Shown only where CobraSphere shows prices for that plan |
Ask to change a plan
Choose Talk to us about this plan on a subscription, or Talk to us about changing plan in the menu. Pick the product and the plan you would like, and say what your organisation needs, for example more people or a longer term.
Your request reaches CobraSphere straight away. Your CobraSphere account manager looks at it and comes back to you. Your earlier requests stay on the page with where each one is.
| Request | What it means |
|---|---|
| With CobraSphere | CobraSphere has it and is looking at it |
| Answered | Your account manager has replied |
| Closed | Settled, nothing more to do |
When a plan changes
CobraSphere updates the subscription, and Enterprise Manager shows the new plan. Products check your organisation's subscription when you use them, so they follow the change on their own, usually within a minute. OutreachDynamics works this way today.
Enterprise Manager grows over time into the place to manage your organisation's people, billing and settings.
Your CobraSphere systems lists every system and how to get access.